Icon Clinic
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FAQ
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Services and treatments
What types of treatments do you offer at Clinique Icon?
We offer facial treatments, anti-aging treatments, body care (firming, contouring), nail services, eyelash extensions, permanent makeup, hairdressing, manicures, tattoos, and more. Check our full list of services to find the one that suits you.
Are the treatments suitable for all skin types?
Yes! We use high-end, effective products that are well tolerated, even by sensitive skin. Our experts personalize each treatment based on your skin type and concerns to ensure visible results.
Do you offer consultations before treatment?
Yes, free consultations are available to assess your needs and define a personalized treatment plan. It’s also a chance to answer your questions and discuss your goals.
Bookings and appointments
How can I book an appointment?
Can I cancel or reschedule an appointment?
Yes, you can cancel or reschedule your appointment at Clinique Icon.
For permanent makeup appointments, a minimum of 72 business hours’ notice is required.
For all other appointments, please notify us at least 24 business hours in advance.
If these deadlines are not respected, cancellation fees will apply.
Contact us by phone, email, or our contact form.
Preparation and aftercare
Do I need to prepare before a treatment?
Some treatments, like peels or Exilis treatments, require preparation. We’ll provide all necessary instructions during your consultation.
What should I do after a treatment?
After certain treatments, avoid sun exposure, use a moisturizer or sunscreen, and follow our specialists’ recommendations to maximize results.
Permanent makeup
What types of permanent makeup do you offer?
We offer services for eyebrows, lips, eyeliner, and freckles.
Is it painful?
Discomfort is minimal thanks to the use of numbing creams.
How long does it last?
Permanent makeup lasts between 1 and 3 years, with touch-ups required to maintain its intensity. Longevity may vary depending on your lifestyle, especially if using products like retinol, which can fade pigments faster.
Exilis Ultra
How does Exilis Ultra work?
This treatment combines radiofrequency and ultrasound, which causes the cells to rub against each other. This stimulates collagen production in the skin, helping reduce wrinkles and firm it. It also helps reduce fat cells in the body to slim the figure while toning the skin.
Are Exilis treatments painful?
No, the sensation is comparable to a pleasant warmth. Many people find it relaxing.
How many Exilis sessions are needed?
The number of sessions varies depending on individual needs and expectations. A free consultation will help evaluate your skin and recommend a personalized protocol for optimal results.
Who can benefit from Exilis Ultra treatments?
Exilis Ultra is suitable for most people, except during pregnancy, when wearing certain medical devices, or with specific medical conditions. Contact us to discuss your eligibility.
Maderotherapy
What is Maderotherapy?
Maderotherapy is a natural, non-invasive technique that uses specially designed wooden instruments to stimulate circulation, promote lymphatic drainage, tone the skin, and reshape the silhouette. It is a relaxing treatment that combines effectiveness with a sensory wellness experience.
How many sessions are recommended?
For optimal and lasting results, a course of 6 to 10 sessions is recommended. Clinique Icon also offers customized packages of 5, 10, 15, or 20 sessions, tailored to your needs and pace.
Is it necessary to shower after the treatment?
Yes, a shower is included in most body treatments to extend relaxation, remove any product residues, and maximize comfort. Depending on the chosen protocol, the shower may take place before, after exfoliation, or following a body wrap.
The importance of choosing the right products for your skincare routine
Why choose professional skincare products?
We use medical- and pharmaceutical-grade products that can effectively penetrate the dermis. In contrast, drugstore products act only on the surface. Our products, proudly made in Quebec, deliver superior results for specific skin concerns.
How long does it take to see results?
Generally, one week of regular use is enough to notice improvement.
Skin concerns and recommended solutions
Acne and Scars
- Issue: Breakouts, blackheads, scars
Solutions: Chemical peel, microdermabrasion, customized facial
Wrinkles and Fine Lines
- Issue: Signs of aging
Solutions: Exilis Ultra, peel
Redness
- Issue: Sensitive skin with redness
Solutions: Soothing treatment, peel
Cellulite and Fat Deposits
- Issue: Dimpled skin and fat buildup
Solutions: Exilis Ultra
Dark Circles
- Issue: Dark areas under the eyes
Solutions: Eye contour treatment, Exilis Ultra
Accessibility and well-being
Are your services accessible to people with reduced mobility?
Yes, our facility has an elevator, and our professionals are trained to meet specific needs. Contact us for personalized accommodations.
Can I get a treatment if I am pregnant or ill?
Some treatments may need to be adapted or avoided. Let us know your condition so we can provide safe and personalized recommendations.