Icon Clinic
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FAQ
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Bookings and appointments
How can I book an appointment?
Can I cancel or reschedule an appointment?
Yes, you can cancel or reschedule your appointment at Clinique Icon.
For permanent makeup appointments, a minimum of 72 business hours’ notice is required.
For all other appointments, please notify us at least 24 business hours in advance.
If these deadlines are not respected, cancellation fees will apply.
Contact us by phone, email, or our contact form.
Permanent makeup
What types of permanent makeup do you offer?
We offer services for eyebrows, lips, eyeliner, and freckles.
Is it painful?
Discomfort is minimal thanks to the use of numbing creams.
How long does it last?
Permanent makeup lasts between 1 and 3 years, with touch-ups required to maintain its intensity. Longevity may vary depending on your lifestyle, especially if using products like retinol, which can fade pigments faster.
Will the result look natural?
Yes. At Icon Clinic, we prioritize a soft and harmonious approach designed to enhance your natural features without an overdone effect.
Services and treatments
What types of treatments do you offer at Clinique Icon?
We offer a selection of specialized aesthetic treatments focused on natural beauty, well-being, and a personalized experience.
Our services include:
• permanent makeup
• personalized facial treatments
• maderotherapy
• lash lift
• brow lamination
Each treatment is delivered through a human-centered, professional approach tailored to your needs.
Are the treatments suitable for all skin types?
Yes! We use high-end, effective products that are well tolerated, even by sensitive skin. Our experts personalize each treatment based on your skin type and concerns to ensure visible results.
Do you offer consultations before treatment?
Yes, free consultations are available to assess your needs and define a personalized treatment plan. It’s also a chance to answer your questions and discuss your goals.
Facial Treatments
Acne and Scars
- Concern: Breakouts, blackheads, scarring.
- Solutions: Chemical peels, microdermabrasion, and customized facial treatments tailored to your skin condition.
Wrinkles and Fine Lines
- Concern: Signs of aging.
- Solutions: Peels.
Redness
- Concern: Sensitive skin with redness.
- Solutions: Soothing treatment, peel.
Dark Circles
- Concern: Dark under-eye circles.
- Solutions: Eye contour treatment.
Maderotherapy
What is Maderotherapy?
Maderotherapy is a natural, non-invasive technique that uses specially designed wooden instruments to stimulate circulation, promote lymphatic drainage, tone the skin, and reshape the silhouette. It is a relaxing treatment that combines effectiveness with a sensory wellness experience.
How many sessions are recommended?
For optimal and lasting results, a course of 6 to 10 sessions is recommended. Clinique Icon also offers customized packages of 5, 10, 15, or 20 sessions, tailored to your needs and pace.
Preparation and aftercare
Do I need to prepare before a treatment?
Some treatments, such as peels, require preparation. We will provide you with all the necessary instructions during your consultation.
What should I do after a treatment?
After certain treatments, avoid sun exposure, use a moisturizer or sunscreen, and follow our specialists’ recommendations to maximize results.
The importance of choosing the right products for your skincare routine
Why choose professional skincare products?
We use medical- and pharmaceutical-grade products that can effectively penetrate the dermis. In contrast, drugstore products act only on the surface. Our products, proudly made in Quebec, deliver superior results for specific skin concerns.
How long does it take to see results?
Generally, one week of regular use is enough to notice improvement.
Accessibility and well-being
Are your services accessible to people with reduced mobility?
Yes, our facility has an elevator, and our professionals are trained to meet specific needs. Contact us for personalized accommodations.
Can I get a treatment if I am pregnant or ill?
Some treatments may need to be adapted or avoided. Let us know your condition so we can provide safe and personalized recommendations.