Privacy Policy
At Clinique ICON, the protection of your personal information is a top priority.
We are committed to ensuring the confidentiality and security of the information you share with us. This policy is intended to clearly and transparently inform you about how your personal information is collected, used, and protected, in accordance with Quebec’s Law 25.
Personal Information Collected:
As part of our services, we may collect certain personal information, including:
- First and last name
- Contact information (phone number, email address)
- Information required to schedule appointments
- Health information relevant to the provision of care, when necessary
- Payment information, processed securely
Use of Personal Information:
We use the collected information only in the course of our professional activities, including:
- Managing appointments
- Providing appropriate and safe care
- Communicating with you (confirmations, follow-ups, reminders)
- Complying with our legal and regulatory obligations
Protection of Personal Information:
Clinique ICON has implemented strict security measures to protect your personal information against loss, theft, unauthorized access, or disclosure. Access to this information is limited to authorized members of our team in the course of their duties.
Sharing with Third Parties:
Your personal information is never sold or shared for commercial purposes. However, it may be shared with service providers, such as appointment booking platforms, only when necessary and in compliance with confidentiality requirements.
Consent:
By providing your personal information, you consent to its collection and use in accordance with this policy. You may withdraw your consent at any time, subject to certain legal or contractual restrictions.
Access, Correction, and Withdrawal:
You have the right to access your personal information, request corrections, or request its deletion where applicable. To exercise these rights, simply contact us.
Data Retention:
Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable legal requirements.
Personal Information Protection Officer:
For any questions, requests, or concerns regarding the management of your personal information, you may contact our responsible person, Mathilde Poisson-Goyette:
We remain available to answer your questions and support you with transparency.
The Clinique ICON Team